NHTSA Complaint #11361923 — 2016 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11361923
Vehicle	2016 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	September 29, 2020
Date Filed	September 29, 2020
Mileage	52,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES HAPPENS RANDOMLY WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE CONTROL, MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, MUSIC IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. SERVICE CAME OUT TO JUST RESET THE 12V AND UPDATE THE SOFTWARE AND SAID EVERYTHING IS GOOD BUT IT DEFINITELY IS NOT BECAUSE ITS GETTING WORSE DAY BY DAY

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