NHTSA Complaint #11361921 — 2016 CHEVROLET COLORADO ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11361921
Vehicle	2016 CHEVROLET COLORADO
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	August 28, 2020
Date Filed	September 29, 2020
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

ELECTRIC POWER STEERING QUITS WITH NO WARNING AND LOSE TRACTION CONTROL AND POWER STEERING. DASHBOARD LIGHTS COME ON TO SAY POWER STEERING FAILURE USE CAUTION. PROBLEM IS PERSISTENT MULTIPLE TIMES A WEEK WITH NO WARNING. THE ONLY WAY TO RESOLVE ISSUE IS TO STOP FOR FIVE MINUTES AND RESTART ENGINE. THIS TEMPORARILY FIXES THE ISSUE BUT THE PROBLEM WILL REOCCUR AT UNSUSPECTING MOMENTS. IT HAS HAPPENED AT VARYING SPEEDS FROM 25 MPH TO HIGHWAY SPEEDS OF 75. CAUSES THE STEERING TO BECOME HEAVY AND UNMANAGEABLE REQUIRING A SPEED REDUCTION AND STOPPAGE TO RESET ENGINE. MADE APPOINTMENT WITH DEALER AND WAS TOLD THE TRUCK IS OUT OF WARRANTY AND THAT IT WOULD BE AN OUT OF POCKET EXPENSE.

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