NHTSA Complaint #11361916 — 2015 CHRYSLER 200 SERVICE BRAKES

Complaint Details

ODI Number	11361916
Vehicle	2015 CHRYSLER 200
Component	SERVICE BRAKES
Date of Incident	September 12, 2020
Date Filed	September 29, 2020
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

AS I WAS DRIVING DOWN THE HIGHWAY ON SEPTEMBER 12, 2020, I NOTICED THAT MY STEERING WHEEL WAS HARD TO TURN SUDDENLY AND MY GAS PEDAL AND BRAKE PEDAL WERE NOT WORKING PROPERLY. THE CAR WOULD NOT MOVE MUCH AND IT WOULDN'T STOP PROPERLY. SOME LIGHTS LIT UP ON MY DASH BOARD. I BROUGHT MY CAR INTO THE SHOP A FEW DAYS LATER. THE MECHANIC HOOKED MY CAR TO A MACHINE AND NOTHING WAS REALLY SHOWING. HE DID SOMETHING TO RESET MY DASHBOARD ALERTS AND SAID THAT IF IT CONTINUED TO BRING IT BACK. IT DID CONTINUE, SO HE ORDERED NEW COILS FOR MY CAR. I BROUGHT THE CAR BACK IN ON SEPTEMBER 29, 2020 FOR REPAIR. THE MECHANIC RECHECKED MY CAR AND HE FOUND METAL FLAKES IN THE OIL THAT HE DRAINED FROM MY TRANSMISSION. HE SAID THAT IS NOT NORMAL FOR REGULAR WEAR AND TEAR.

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