NHTSA Complaint #11671426 — 2015 CHRYSLER 200

Since the day I picked up the car from the dealership lot, I have had consistent issues with this vehicle simply operating safely and normally. In Arizona, you're legally responsible for a vehicle the moment you sign — even before you drive it off the property — so I was essentially stuck with it. From that point forward, I have been at my dealership nearly every month due to various mechanical and electrical issues. The vehicle has a history of repeated electrical and mechanical failures that affect both safety and basic function. One of the most serious problems is that the car randomly shuts off while driving, including in traffic and at intersections. This happens without warning and creates a serious risk of being hit from behind or losing control of the vehicle. In addition, the car frequently fails to start. It will often require a jump-start just to turn on, but even then, service technicians have told me the battery is not the issue, and in some cases, it doesn’t respond to a jump at all. The problem remains undiagnosed, with technicians saying they cannot pinpoint the cause. The issue appears to be electrical or ignition-related, but no definitive fix has been found. There have also been ongoing problems with the transmission jerking, hesitation during acceleration, and various warning lights coming on, including the battery, check engine, and transmission indicators. These issues began shortly after purchase and have occurred consistently over time. The vehicle has been brought to the dealership numerous times, where they have attempted repairs, but the problems continue. It is not safe to drive and continues to present a major safety hazard due to unexpected shutdowns and unreliable starting. These issues have been acknowledged by the dealer but never resolved, and the vehicle and components are available for inspection upon request.