NHTSA Complaint #11361720 — 2011 DODGE DURANGO

WHILE DRIVING MY DODGE DURANGO ON CITY STREETS AS WELL AS MULTI LANE HIGHWAY THE VEHICLE WILL UNEXPECTEDLY EXPERIENCE A STALL CONDITION. I HAVE EXPERIENCED THIS FAILURE APPROXIMATELY SIX TIMES. PLACING THE VEHICLE IN NEUTRAL WHILE IN MOTION TO ATTEMPT A RESTART WAS UNSUCCESSFUL AS I FOUND THAT THE VEHICLE MUST BE IN PARK FOR A RESTART. THIS IS ESPECIALLY CONCERNING ON THE MULTILANE HIGHWAY AT 50 MPH SPEEDS, AS THE POTENTIAL FOR COLLISION WITHOUT POWER IS OF GREAT RISK TO ME. HAVING TO PLACE A VEHICLE IN PARK IF UNABLE TO COAST TO SHOULDER OR CURB LANE PUTS EVERYONE IN THE AREA AT RISK OF COLLISION AND EXPOSING MYSELF AND FAMILY TO A REAR END COLLISION AT INCREASED HIGHWAY SPEEDS. ON CITY STREETS I HAVE EXPERIENCED A LOSS OF POWER AT APPROXIMATELY 20 MPH WHILE MID TURN THROUGH AN INTERSECTION RESULTING IN ME BLOCKING THE INTERSECTION WHILE ATTEMPTING A RESTART. THIS HAS OCCURRED IN BOTH LEFT AND RIGHT HAND TURNS. OF NOTE MY FAMILY MEMBERS WITH LESS DRIVING EXPERIENCE COULD BE AT RISK OF COLLISION/INJURY SHOULD THE ENGINE DIE SUDDENLY. I HAVE ALSO EXPERIENCED APPROXIMATELY TWENTY OCCURRENCES WHERE MY VEHICLE FAILS TO START. I HAVE NOTED THAT THIS USUALLY OCCURS AFTER A SHORT DRIVE WITH AN ATTEMPT TO RESTART AFTER APPROXIMATELY 30 MINS WHICH RESULTS IN THE NO START CONDITION. AN EXAMPLE WOULD BE A TRIP TO A GROCERY STORE. FRUSTRATING BEYOND BELIEF. CHRYSLER SERVICE CENTER UNABLE TO HELP AS NO PARTS OR REMEDY AVAILABLE FOR THE ORDERED RECALL. CONTACTED FIAT/CHRYSLER REP BUT HE WAS OF NO ASSISTANCE. THE REP INSISTED THAT THE VEHICLE WAS SAFE TO DRIVE BUT I STRONGLY DISAGREE. HIS REMEDY IS TO TOW THE VEHICLE AT MY COST TO THE DEALER UPON EXPERIENCING STALL BUT I FEEL THAT DRIVING THE VEHICLE TO FAILURE IS GROSSLY NEGLIGENT.THIS DODGE DURANGO IS NOT ONLY UNRELIABLE HAVING EXPERIENCED SO MANY NO START CONDITIONS BUT THE STALL AT SPEED IS CERTAINLY UNSAFE.