NHTSA Complaint #11361711 — 2021 KIA SELTOS

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11361711
Vehicle	2021 KIA SELTOS
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	September 15, 2020
Date Filed	September 29, 2020
Mileage	900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY KIA SELTOS WITH ONLY 900 MILES HAS DONE THE FOLLOWING TWICE: WHEN AT A STOP AND I STEP ON THE GAS THE CAR TURNS OFF. THE FIRST TIME IT HAPPENED I WAS AT A STOP LIGHT AND WHEN I STEPPED ON THE GAS THE CAR TURNED OFF AND TOOK A COUPLE OF MINUTES BEFORE I WAS ABLE TO TURN THE CAR BACK ON. THE SECOND TIME IT HAPPENED I PUT THE CAR IN REVERSE AND STEPPED ON THE GAS AND IT TURNED OFF. I WAS TOLD BY THE DEALER THAT IT APPEARS TO BE A PROBLEM WITH THE ENGINE CONTROL UNIT. NOW MY CAR HAS BEEN IN THE SHOP FOR 15 DAYS SO FAR WITH NO KNOWLEDGE OF WHEN THE CAR WILL BE RETURNED BECAUSE THE PART IS ON "BACK ORDER". I'D LIKE TO ADD THAT WHILE AT THE CAR RENTAL PLACE I MET ANOTHER PERSON WITH THE SAME CAR AND EXACT SAME ISSUES.

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