NHTSA Complaint #11361410 — 2017 FORD FUSION

SHIFT DIAL GET STUCK IN PARK, WILL NOT SHIFT OUT OF PARK EVEN WITH THE OVERRIDE, HAVE HAD IT LOOKED AT TWICE, BOTH TIMES THERE WAS "NO PROBLEMS," AND THE SHOP ALWAYS IT WORKS WHEN THE TOW TRUCK DROPS IT OFF. IT HAPPENS ON AND OFF, NEVER GIVES AN ERROR MESSAGE OR THROWS A CODE. COULD BE DRIVING ONE MINUTE, GET HOME, SHUT THE CAR OFF, A COUPLE HOURS LATER GET BACK IN, AND IT DOESN'T SHIFT ANYMORE. IT'S EXTREMELY INCONVENIENT AND CONSIDERING THE FORD DEALERSHIP SAYS "THIS HAPPENS A LOT" I DON'T UNDERSTAND WHY THEY DON'T RECALL THE FAULTY CABLE OR RELAY OR TRANSMISSION OR SHIFT DIAL IF IT HAPPENS ALL THE TIME, BECAUSE AFTER TAKING IT TO 3 DIFFERENT SHOPS, THEY ALL HAVE NO ANSWER TO THE ISSUE, JUST TO "DEAL WITH IT". AND THE FACT THAT THE OVERRIDE DOESN'T WORK IS A BIG PROBLEM. BUT FORD DOES THEIR THING AND I GUESS WON'T RECALL SOMETHING THEY KNOW IS A PROBLEM ON MANY OF THEIR 2017 FORD FUSION SE'S EVEN THOUGH IT'S A SAFETY ISSUE BUT I GUESS THAT'S FORD, MORE ABOUT PUMPING CRAP CARS OUT THAN THEY ARE WORRIED ABOUT MAKING THEM SAFE WHEN THE SAME PROBLEM OCCURS ON MULTIPLE 2017 FORD FUSIONS.