NHTSA Complaint #11361189 — 2007 VOLKSWAGEN JETTA

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO PARK, SHE EXITED THE VEHICLE AND WENT TO HER TRUNK. AS SHE WAS RETRIEVING ITEMS OUT OF THE TRUCK, SHE HEARD THE VEHICLE ROLLING BACKWARDS. THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE DOOR BUT THE DOOR HAD KNOCKED HER DOWN AS THE VEHICLE CONTINUED TO ROLL BACKWARDS. AFTER THE CONTACT WAS KNOCKED DOWN, THE FRONT DRIVER SIDE TIRE ROLLED OVER HER LEFT LEG. THE VEHICLE CONTINUED TO ROLL INTO HER NEIGHBOR'S YARD AND HIT THE NEIGHBOR'S GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED. THE NEXT DAY, THE CONTACT WENT TO THE HOSPITAL AND WAS TREATED FOR INJURIES TO HER LEFT FIBULA WHICH REQUIRED SURGERY. THE VEHICLE WAS STILL ABLE TO DRIVE THE VEHICLE AFTER THE ACCIDENT. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED FOR THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 135,000.