NHTSA Complaint #11478684 — 2007 VOLKSWAGEN JETTA

The contact owned a 2007 Volkswagen Jetta. The contact stated that the vehicle was experiencing electrical problems. The contact stated while driving at 45 MPH, another driver persistently blew the horn at her to inform her that the vehicle had caught fire. There was no warning light illuminated. The contact veered to the side of the road and immediately exited the vehicle. The contact noticed that there was a fire underneath the passenger side of the vehicle. The contact stated that the vehicle burned to the ground and there was a big hole in the pavement. There was no further information provided. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The contact sustained post-traumatic stress disorder as she had lost her only daughter in a vehicle fire in the past. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 141,000.