NHTSA Complaint #11361184 — 2011 HYUNDAI SANTA FE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11361184
Vehicle	2011 HYUNDAI SANTA FE
Component	SUSPENSION
Date of Incident	September 18, 2020
Date Filed	September 25, 2020
Mileage	123,534 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

PURCHASED USED VEHICLE SEP 2018 FROM USED CAR CHEVY DEALER. 3 DAYS INTO DRIVING THE RIGHT FRONT SPRING BROKE AND PUNCTURED THE TIRE FORCING ME TO PULL OVER TO THE SIDE QUICKLY, LUCKILY WITHOUT ACCIDENT. CAR TOWED & REPAIRED BY DEALER. HYUNDAI WOULD NOT RESPOND TO COMPLAINTS ABOUT THIS EVEN THOUGH HAVE SEEN OTHERS WITH SAME ISSUE. CAR SOUNDED HORRIBLE AND I HAVE HAD THE SUSPENSION STRUTS AND COILS REPLACED NOW TWICE WITH THIS VEHICLE IN THE LAST TWO YEARS DUE TO BAD WEAR, ABRASIONS AND SQUEAKING IN THE SUSPENSION. REPAIR AND REPLACEMENT WORK DONE AGAIN ON SEP. 2020. POOR QUALITY METAL AND PARTS WITH THIS VEHICLE BRAND AND DESIGN.

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