NHTSA Complaint #11361038 — 2018 TESLA MODEL 3

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11361038
Vehicle 2018 TESLA MODEL 3
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 9,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

AFTER ENTERING MY VEHICLE AND INITIATING A TRIP TO WORK RECENTLY IN THE LATE MORNING. I HAD ACTIVATED MY WINDSHIELD WIPERS TO CLEAN MY FRONT WINDSHIELD AND AFTER TRAVELING LESS THAN A BLOCK I HEARD A CRACK LIKE POP SOUND EVEN THOUGH NOTHING HAD IMPACTED THE GLASS AND SUDDENLY A 4 INCH CRACK APPEARED IN THE THE TOP MIDDLE OF THE WINDSHIELD. I HAD STARTED THE PROCESS OF CLEANING MY WINDSHIELD WHILE I WAS IN MY DRIVEWAY AND THEN HAD PROCEEDED TO ENTER MY COMMUNITY STREET ON MY WAY TO WORK AND BEFORE I HAD LEFT MY LOCAL NEIGHBORHOOD, APPROXIMATELY LESS THAN 200 FEET THE CRACK HAD OCCURRED AND I HADN'T EVEN ACCELERATED PAST 15-20 MPH. I THOUGH IT STRANGE THAT THIS HAPPENED AS THERE WERE NO OTHER VEHICLES MOVING IN THE VICINITY AT THE TIME AND ALL I COULD THINK WAS POSSIBLY THAT THE GLASS WAS SUPER HEATED AND THE SPRINKLING OF WATER ON THE WINDSHIELD TO WASH IT WITH THE WIPERS MAY HAVE CONTRIBUTED TO THE INCIDENT? IT WAS A VERY BIZARRE OCCURRENCE.

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