NHTSA Complaint #11360699 — 2001 FORD WINDSTAR

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE REAR AXLE DETACHED FROM THE VEHICLE. THE CONTACT RENTED A TRUCK AND TOWED THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) REGARDING THE REAR AXLE HOWEVER, THE FAILURE OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. JORDAN FORD (609 E JEFFERSON BLVD, MISHAWAKA, IN 46545; (574) 259-1981) WAS CONTACTED AND INFORMED THE CONTACT THAT THE REAR AXLE NEEDED TO BE REPLACED HOWEVER, THE REPAIR WAS NO LONGER COVERED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED WHAT THE DEALER STATED. THE APPROXIMATE FAILURE MILEAGE WAS 164,952.