NHTSA Complaint #11360545 — 2015 KIA SORENTO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11360545
Vehicle	2015 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	August 22, 2020
Date Filed	September 22, 2020
Mileage	70,054 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I HAD JUST PURCHASED MY SORENTO ON JULY 18, 2020. ON AUGUST 25,2020, I PUT IT IN THE KIA SHOP FOR THE CLIMATE CONTROL BLOWER(AC/HEATER BLOWER). I HADN'T MADE THE 1ST PAYMENT YET. THE WIRING HARNESS HAD MELTED. THE WARRANTY COMPANY REFUSED TO PAY FOR THE REPAIRS DO TO IT WAS A RECURRING PROBLEM. THAT TELLS ME THAT THIS HAS HAPPEN BEFORE I PURCHASED THE CAR. NOW, ETHER THE PARTS ARE DEFECTED OR THE SHOP DOES NOT KNOW WHAT THEY ARE DOING. ONE THING IS FOR SURE, SOMETHING IS MAKING THE WIRING OVER HEAT.

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