NHTSA Complaint #11360436 — 2016 SUBARU FORESTER

THE VEHICLE WAS MAINTAINED REGULARLY IN DEALER'S SERVICE CENTER. IT IS A LOCAL COMMUTE VEHICLE AND HAS LESS THAN 40000 MILES. IN NOV 2019, THE VEHICLE WAS FOUND OUT OF ALIGNMENT, FOUR TIRES WERE WORN OUT AND TWO BREAKS WERE OUT TOO. ALL FOUR TIRES AND TWO BREAKS WERE REPLACED. IN JUNE 2020, I REPORTED BAD SMELL TO THE SERVICE CENTER BUT NOTHING WAS FOUND. IN SEP 2020, BAD SMELL WAS NOTICED AGAIN. THE SERVICE CENTER FOUND OIL LEAK IN THE ENGINE FRONT AND BACK. THE ENGINE WAS OPENED AND SOME PARTS WERE REPLACED. SERVICE CENTER ALSO FOUND THE CONDENSER WAS LEAKING AND REPLACED IT. IN LESS THAN A YEAR, THREE DEFECTS HAPPENED AND TWO WERE RARE BUT MAJOR DEFECTS. DURING THIS TIME, THE CAR WAS ONLY DRIVEN AROUND 2000 MILES. I REPORTED TO SUBARU CUSTOMER SERVICE. THEY JUST TOLD ME TO KEEP AN EYE ON IT.