NHTSA Complaint #11360264 — 2020 SUBARU ASCENT

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11360264
Vehicle	2020 SUBARU ASCENT
Component	VISIBILITY/WIPER
Date of Incident	September 21, 2020
Date Filed	September 21, 2020
Mileage	3,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TWO TIMES THE WINDSHIELD HAS CRACKED TO THE POINT OF NEEDING TO BE REPLACED. THE FIRST TIME THE MOMENT OF IMPACT WAS NOT OBSERVED, JUST THE LARGE CRACK ACROSS HALF THE WINDSHIELD. THE SECOND TIME A SMALL ROCK HIT THE WINDSHIELD AND WITHIN ONE HOUR THE CRACK HAD SPREAD FAR ENOUGH THAT THE WINDSHIELD WILL NEED TO BE REPLACED. WE HAVE OWNED THIS CAR (BOUGHT BRAND NEW) FOR 5 MONTHS AND THIS WILL BE THE THIRD WINDSHIELD ON THIS CAR.

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