NHTSA Complaint #11359949 — 2017 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11359949
Vehicle	2017 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	February 24, 2020
Date Filed	September 19, 2020
Mileage	3 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY 2017 MODEL S HAS HAD ISSUES WITH THE MCU WHEREBY THE CENTER SCREEN WOULD RESTART WHILE DRIVING. MANY OCCASIONS I WOULD BE BACKING OUT OF MY GARAGE AND CENTER SCREEN WOULD RESTART OR GO BLACK FOR EXTENDED TIME RESULTING IN NO BACK UP CAMERA OR TURN SIGNAL ACCESS. EARLIER THIS YEAR BEFORE COVID, I BACKED OUT OF MY GARAGE TO GO DROP OF MY KIDS AT SCHOOL. AND, THE CENTER SCREEN WAS BLACK FOR THE WHOLE TRIP - NO ACCESS TO BACK UP CAMERA, TURN SIGNALS, OR DEFROST CONTROLS.

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