NHTSA Complaint #11359916 — 2019 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11359916
Vehicle 2019 FORD F-150
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

TRUCK WAS APPROXIMATELY ONE YEAR OLD WITH 13,500 MILES AND WHEN I WOULD START THE TRUCK, WITH THE A/C ON, YOU WOULD GET A STRONG SMELL OF VINEGAR COMING FROM THE VENTS. THE SMELL WOULD GO AWAY AFTER A COUPLE SECONDS. WHILE CLEANING THE TRUCK I REALIZED THE FRONT PASSENGER SIDE FLOOR MAT WAS WET AS WELL. BROUGHT THE TRUCK TO THE DEALERSHIP MULTIPLE TIMES. THEY ORIGINALLY WORKED ON THE A/C AND AFTER SEVERAL VISITS THEY HAD TO CHANGE THE CARPET OF THE TRUCK DUE TO THE DAMPNESS. SAME ISSUES CONTINUED AND I WAS TOLD THEY FOUND A LEAKY DOOR SEAL, WHICH WOULD EXPLAIN THE DAMPNESS ON THE FLOOR, BUT NOT THE SMELL FROM THE VENTS. DEALERSHIP RETURNED THE CAR, WITH THE INTAKE NOT PUT TOGETHER CORRECTLY (PICTURES ATTACHED), AND 48 HOURS LATER THE FLOOR WAS WET AGAIN AND THE SMELL WAS STILL THERE WHEN STARTING THE TRUCK. ISSUES HAVE NOT BEEN RESOLVED AT THIS TIME TIME.

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