NHTSA Complaint #11591190 — 2019 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11591190
Vehicle 2019 FORD F-150
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

Passenger Side Cowl Seal Failure. The passenger side cowl seal fails. When this happens water can enter the vehicle and pour into the BCM (Body Control Module). Once water enters the BCM, it creates corrosion and will needs to be replaced along with the reprograming of all the keys. This is available upon request. My safety and the safety of others is put at risk because when water enters the BCM it causes the computer to short out. When this happens the horn will start beeping and the lights start flashing. This also sets off the vehicles security system. This happens when the vehicle is parked and turned off and when the vehicle is in motion. This puts people at risk because their security system will go off and will make owners think that their vehicle is being vandalized. While the vehicle is in motion the risk is that the horn is on and the lights are flashing making other motorists distracted and potentially causing accidents. The problem has been confirmed and reproduced by the dealer. The vehicle has been inspected by the dealer and an new seal needs to be installed. There were no warnings until the issue started creating a very scary driving experience in which the horn was on and the lights were flashing. the only way to make it stop was to disconnect the battery rendering the vehicle unfit for the road

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