NHTSA Complaint #11359899 — 2017 NISSAN PATHFINDER

OCTOBER 2019, I NOTICED A LOUD CLANKING NOISE ON OUR 2017 NISSAN PATHFINDER. I DO NOT LIVE NEAR DEALERSHIP, SO WE CALLED AND DESCRIBED SYMPTOMS. THE SERVICER REPORTED THAT WHILE HE COULDN'T DIAGNOSE WITHOUT SEEING THE VEHICLE, GUESSED OUR RADIATOR FAN NEEDED REPLACED DUE TO BEING A COMMON PROBLEM, NOT UNDER WARRANTY AT APPROXIMATELY 65K ($1800 EST.) COOLING FAN REPLACED BY LOCAL MECHANIC FOR APPROXIMATELY $600 WITH AN AFTERMARKET PART. THIS FAN IS IMPERATIVE IN KEEPING THE TEMPERATURE REGULATED AND CAN CAUSE FURTHER DAMAGE AND SAFETY CONCERNS. WHICH LEADS ME TO MY NEXT COMPLAINT. SUMMER 2020. I TAKE MY PATHFINDER TO MY MECHANIC (BRAKES, TIRES, OIL CHANGE). UPON PICK-UP, HE INFORMS OF GRITTY OIL THAT HE HAS NEVER NOTED IN PREVIOUS OIL CHANGES AND RECOMMENDS I CHANGE IT AGAIN, BEFORE MY ROUTINE 3-5K. I TAKE IT BACK A MONTH LATER, AUGUST 2020 FOR INSPECTION, OILED CHANGED AGAIN. WITHIN THE NEXT FEW WEEKS MY CHECK ENGINE LIGHT TURNS ON. THE CODE IS READING A FUEL PRESSURE TEMP SENSOR. MECHANIC IS UNABLE TO LOCATE PART, EVEN FROM DEALERSHIP. I BEGIN HAVING ISSUES WITH ENGINE SURGING WHILE DRIVING/IDLING, RATTLING ENGINE, STALLING AT LIGHTS, ISSUES STARTING INCLUDING HESITANCY FOLLOWED BY REVVING. OVER TWO WEEKS, I WAS EXPERIENCING INTERMITTENT FLASHING INDICATOR LIGHTS. NO MECHANIC, AUTO PARTS WAS ABLE TO FIND A CODE. I CALLED MY CLOSEST DEALERSHIP THE LAST WEEK OF AUGUST AND RECEIVED AN APPOINTMENT FOR 9/14, 3 WEEKS AWAY. I GREW CONCERNED WITH MY FAMILIES SAFETY EACH DRIVE AND BEGAN REACHING OUT TO OTHER DEALERS (2+ HRS AWAY). MY PATHFINDER WAS TAKEN TO A DEALER 9/4/20. DIAGNOSED WITH TIMING CHAIN, GUIDE, TENSIONER ISSUES. ESTIMATE $3100. IT HAS BEEN THERE 2 WEEKS TODAY AND THEY ARE STILL UNABLE TO GET PARTS NEEDED FOR REPAIR AND ARE UNABLE TO DETERMINE WHEN THIS WILL HAPPEN. MY FAMILIES ONLY VEHICLE, LESS THAN 3 YEARS OLD, 75,000 MILES. NISSAN REFUSES TO HELP AT ALL.