NHTSA Complaint #11355719 — 2017 GMC ACADIA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11355719
Vehicle	2017 GMC ACADIA
Component	UNKNOWN OR OTHER
Date of Incident	September 17, 2020
Date Filed	September 18, 2020
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN I PARK MY CAR, AND THE GEAR IS IN PARK, WHEN I TRY TO TURN THE CAR OFF, I RECEIVE CONTINUANCE NOTIFICATIONS STATING "SHIFT TO PARK" AND CAN NOT FULLY TURN THE VEHICLE OFF. THE ISSUE HAS BEEN CONTINUOUS AND AT TIMES CAN TAKE UP TO FIVE MINUTES BEFORE I CAN FULLY SHUT THE VEHICLE OFF. THE MOST RECENT EVENT WAS 9/17/2020. I HAVE SEVERAL VIDEOS OF THE ISSUE OCCURRING. THIS IS A KNOWN ISSUE WITH THE DEALERSHIP BUT THEY WILL NOT FIX IT ON THIS VEHICLE SINCE THERE IS NO RECALL AND IS OUT OF BUMPER-TO-BUMPER WARRANTY.

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