NHTSA Complaint #11355664 — 2017 HONDA CR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11355664
Vehicle 2017 HONDA CR-V
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

BATTERY RUNS DOWN. PUT NEW BATTERY...SAME PROBLEM. NEED A JUMP TO START FOR ME TO DRIVE. BATTERY RUNS DOWN IF IT SITS FOR A DAY PROBLEM STEERING AFTER IT IS JUMPED. ALL ALERTS ARE ON THEN DISAPPEARS AFTER BATTERY RESETS COMPONENTS ON ITS OWN. ALERTS FOR STABILIZATION, BREAKING STABILIZATION AND MORE TURNS ON WHEN DRIVING. WENT OVER PROBLEMS WITH A FRIEND WHO IS A MECHANIC. TROUBLE SHOOTING EVERYTHING AND CONCLUDING SOMETHING IN ELECTRICAL THAT DOESN'T TURN OFF AND RUNS NEW BATTERY DOWN WHEN ENGINE IS OFF. OIL CAP SMELLS LIKE GAS FUEL. HONDA MECHANIC TOLD ME ON THE SPOT IT COULD BE THIS OR THAT EVEN WHEN I SAID THERE ARE PROBLEMS WITH THAT NOTED ON WEBSITES. CAR AT HONDA DEALERSHIP GETTING "FIXED"....TOLD ME IT IS THE ALTERNATOR, BUT CAR ENGINE DOESN'T STOP OR SHUTS OFF WHEN IT IS JUMPED AND DRIVEN. WE ALSO HAVE HAD PROBLEMS WHERE THE ALERT WARNING ALARM TURNING ON WHILE DRIVING ON THE HIGHWAY INDICATING THERE IS AN OBJECT IN FRONT OR SIDE WHEN THERE IS NOTHING THERE. THOSE ISSUES BEGAN HAPPENING BEFORE I HAD THESE RECENT BATTERY PROBLEMS (6 MONTHS BEFORE ISSUES WITH THE BATTERY). I ALSO RECALL THAT IN THE FALL OF 2018 THAT THE OBJECT ALERT TURNED ON A COUPLE OF TIMES DRIVING ON THE HIGHWAY. MY DAUGHTER ALSO HAS EXPERIENCE THIS WHILE DRIVING BOTH HIGHWAY AND TOWN STREET. MECHANIC FROM HONDA IS NOT ADDRESSING THE SMELL OF GAS IN OIL CAP EVEN WITH INFORMATION I TOLD HIM ABOUT THIS PROBLEM NOTED WITH PREVIOUS CUSTOMERS. HASN'T LOOKED INTO IT SINCE MY CAR HAS BEEN THERE FOR A DAY AND HALF.

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