NHTSA Complaint #11355650 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11355650 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 33,400 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WHEN TURNING RIGHT AT A SLOW SPEED, HEAVY KNOCKING/THUMPING NOISE AND STEERING WAS JERKY. VEHICLE HAS 33,400 MILES. HAD IT REPAIRED AT THE FORD DEALERSHIP YESTERDAY AND THEY REPLACED THE RACK AND PINION AT A COST OF $1800. SINCE I READ THIS SEEMS TO BE A COMMON PROBLEM I ASKED IF THIS ISSUE HAS BEEN RECALLED AND WAS INFORMED IT WAS NOT.
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