NHTSA Complaint #11355617 — 2015 CHRYSLER TOWN AND COUNTRY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11355617
Vehicle	2015 CHRYSLER TOWN AND COUNTRY
Component	ENGINE
Date of Incident	September 11, 2020
Date Filed	September 17, 2020
Mileage	74,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHUTOFF CAUSING THE POWER STEERING AND POWER BRAKES TO CEASE OPERATION. AFTER GAINING CONTROL OF THE VEHICLE, THE DRIVER WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL THE DEALER UMANSKY DODGE CHRYSLER OF CHARLOTTESVILLE LOCATED AT 960 HILTON HEIGHTS RD, CHARLOTTESVILLE, VA 22901, WHO DIAGNOSED THE VEHICLE AND STATED THAT THE PCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE PCM WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,500.

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