NHTSA Complaint #11355517 — 2015 FORD F-150

TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT THE DOOR LATCH MALFUNCTIONED AND THE REAR DRIVER'S SIDE DOOR FAILED TO UNLATCH WHILE ATTEMPTING TO OPEN THE DOOR FROM INSIDE THE VEHICLE. THE CONTACT INDICATED THAT DURING THE WINTER MONTHS, THE DOOR FAILED TO OPEN FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE HOWEVER, DURING THE SUMMER MONTHS, THE DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTOSAVER FORD LOCATED AT 11125 NY-22, COMSTOCK, NY 12821, WHO SPRAYED LUBRICANT ON THE LOCKING MECHANISM HOWEVER, THE FAILURE PERSISTED. ADDITIONALLY, THE FRONT WINDSHIELD WASHER FLUID FROZE IN COLDER WEATHER CAUSING THE DRIVER TO BE UNABLE TO CLEAN THE FRONT WINDSHIELD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.