NHTSA Complaint #11355208 — 2011 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11355208
Vehicle	2011 FORD F-250
Component	STEERING
Date of Incident	May 12, 2020
Date Filed	September 15, 2020
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD F-250. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH AND DRIVING OVER A BUMP IN THE ROADWAY, THE FRONT END OF THE VEHICLE SUDDENLY STARTED TO VIOLENTLY SHAKE AND VIBRATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AUTONATION FORD LOCATED AT 4355 JONESBORO RD, UNION CITY, GA 30291, WHO DIAGNOSED THAT THE SUSPENSION NEEDED TO BE REPAIRED. THE DAMPER ASSEMBLY, FRONT SUSPENSION, BALL JOINTS, AND TIE ROD CONNECTIONS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

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