NHTSA Complaint #11355114 — 2018 CHRYSLER PACIFICA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11355114
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	September 15, 2020
Date Filed	September 15, 2020
Mileage	12,872 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

START/STOP INDICATOR COMES ON AND VAN WILL SOME TIMES JUST SHUT OFF WHILE DRIVING OR WHILE STATIONARY. DEALERSHIPS HAVE REPLACED THE BATTERIES MAIN AND ESS BATTERY 4 TIMES IN 3 YEARS AND PROBLEM CONTINUES TO PERSIST. DATES OF OCCURRENCE, (STATIONARY) MARCH 9, 2018 (CAME OFF THE LOT WITH TWO DEAD BATTERIES), (STATIONARY) ANOTHER TIME DATE UNKNOWN, (MOVING CITY STREETS & STATIONARY) DECEMBER 5-12, 2019, AND (BOTH MOVING HIGHWAY & CITY STREET & STATIONARY) SEPTEMBER 7-15, 2020. (INCIDENT INFORMATION BELOW IS OF ONE OF THE MANY INCIDENTS. NO CRASHES EVERY, THE TIMES IT STOPPED WHILE DRIVING ON CITY STREETS, I WAS ABLE TO MOVE OVER OR GET IT STARTED AGAIN BEFORE AN INCIDENT OCCURRED. ALL EVENT WHERE UNDER 50 MPH, AND BETWEEN 0 MILES AND 36550 MILES ON THE VEHICLE.

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