NHTSA Complaint #11355095 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11355095 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 39,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
STARTED HAVING ISSUES WITH THE STEERING AT 39,500 MILES. SOUNDED LIKE A POPPING OR CLUNK TYPE NOISE WHEN I TURNED THE WHEEL TO THE RIGHT. I TOOK IT TO FORD DEALERSHIP WHO INDICATED THE WHOLE STEERING ASSEMBLY NEEDED TO BE REPLACED. THIS CAR WAS BUILT AT THE CHICAGO PLANT LIKE ALL THE OTHER EXPLORERS THAT NEEDED THE STEERING ASSEMBLY REPLACED. FORD INDICATED THIS VIN WAS NOT PART OF RECALL.
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