NHTSA Complaint #11355046 — 2013 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11355046
Vehicle	2013 FORD FOCUS
Component	ENGINE
Date of Incident	September 11, 2020
Date Filed	September 14, 2020
Mileage	84,329 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHILE DRIVING ONLY 20 MINUTES ON HIGHWAY THE ENGINE LIGHT CAME ON. PULLED OVER IMMEDIATELY AND TURNED OFF THE CAR. THE CAR WAS TOWED TO THE NEAREST SHOP. THEY SAID THEY NEED TO REPLACE THE FAILED WATER PUMP AND THERMOSTAT. THE NEXT DAY THEY SAID THAT DIDNT FIX THE PROBLEM AND THAT IT NEEDED A HEAD GASKET REPLACED. AFTER OPENING THE ENGINE THEY SAID THAT ITS WARPED. THE CAR (SE MODEL) HAS ONLY 84000 MILES AND WAS A CERTIFIED PREOWNED CAR WE BOUGHT FEB 2016. I WILL BE CONTACTING FORD MANUFACTURER ON A POSSIBLE RECALL #19522 AS WELL AS THE DEALERSHIP AS THIS SHOULD BE COVERED UNDER THE 7 YEAR 100000 WARRANTY.

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