NHTSA Complaint #11355022 — 2015 SUBARU OUTBACK

THE ELECTRIC TAILGATE SOMETIMES MALFUNCTIONS AND GETS STUCK IN AN OPEN POSITION, AND CAN ONLY BE FORCED CLOSED MANUALLY BY A STRONG PERSON. MY GIRLFRIEND HAS TROUBLE CLOSING IT, AND WAS FORCED TO DRIVE HOME WITH THE TAILGATE OPEN. THIS IS UNSAFE - THE TAILGATE STICKS OUT PAST THE BACK OF THE CAR, FOLLOWING TRAFFIC CAN'T SEE HER TAIL LIGHTS, AND EXHAUST GAS CAN BE DRAWN INTO THE CAR. I'VE HAD A SIMILAR PROBLEM WITH MY FORESTER. THIS IS UNACCEPTABLE, COMPLAINTS ARE ALL OVER THE INTERNET. YOU SHOULD FORCE A SAFETY RECALL AND MAKE SUBARU FIX THEIR DEFECTIVE HARDWARE OR SOFTWARE. I CALLED THE DEALER - THEY SAID GUARANTEED FIX IS TO DISCONNECT BATTERY. HOW MANY PEOPLE CAN DO THIS ON THE ROAD? THANKS