NHTSA Complaint #11355006 — 2020 CADILLAC CT5

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11355006
Vehicle 2020 CADILLAC CT5
Component STEERING
Date of Incident
Date Filed
Mileage 440 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

WHEN THE VEHICLE IS TRAVELING OVER 50 MPH, AND TAKES SWEEPING TURNS / GRADUAL BENDS ON THE HIGHWAY, IT BECOMES APPARENT THAT TURNING RIGHT IS MUCH HARDER THAN TURNING LEFT. THE STEERING WHEEL IS MUCH STIFFER AND FEELS HEAVIER WHEN MAKING RIGHT TURNS AT SPEED, ALMOST LIKE IT'S PERMANENTLY STUCK IN SPORT MODE WHEN THE WHEEL IS TURNED RIGHT. IT IS CONSTANTLY FIGHTING TO GET BACK TO CENTER WHEN TAKING THOSE RIGHT TURNS AT SPEED. LEFT TURNS ARE FINE. ON TWO OCCASIONS, THE WHEEL SUDDENLY AND VIOLENTLY JERKED LEFT, TRYING TO GET BACK TO CENTER AS I WAS IN THE MIDDLE OF A TURN/GRADUAL BEND ON THE HIGHWAY. I ALMOST CRASHED INTO THE MEDIAN, AND THE OTHER TWO TIMES, ALMOST RAN SIDEWAYS INTO THE CARS TO MY LEFT. THE DEALER "CANNOT DUPLICATE" HAS NOT CHECKED ALIGNMENT, OR TAKEN OTHER STEPS TO INVESTIGATE. I BOUGHT THE CAR NEW, AND HAVE OWNED IT FOR LESS THAN TWO WEEKS.

Related Complaints for the 2020 CADILLAC CT5

Other STEERING Complaints

#11439475 I have had many issues with Onstar failing. I bought the 2020 Cadillac CT5 AWD 10/2020. It took Onstar over a month t...

Recent Complaints for the 2020 CADILLAC CT5

#11712001 ELECTRICAL SYSTEM The electronic exterior door handle on my CT5 has failed and raises a concern of what if there was an accident and no...
#11710542 POWER TRAIN While slowing down vehicle felt as if it was put into park momentarily, which cause car to slide on ice. After readin...
#11708590 UNKNOWN OR OTHER While key FOB is operational, next to car door and under moderate temperature conditions, the exterior door handle(s)...
#11705360 ELECTRICAL SYSTEM The contact owns a 2020 Cadillac CT5. The contact stated that the check engine warning light was illuminated. The con...
#11705360 ENGINE AND ENGINE COOLING The contact owns a 2020 Cadillac CT5. The contact stated that the check engine warning light was illuminated. The con...
Check any vehicle history by VIN - Free vehicle history report