NHTSA Complaint #11354865 — 2015 RAM 2500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11354865
Vehicle	2015 RAM 2500
Component	ELECTRICAL SYSTEM
Date of Incident	September 12, 2020
Date Filed	September 14, 2020
Mileage	42,080 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT STATED WHILE DRIVING THE VEHICLE, THE ELECTRONIC VEHICLE INFORMATION CENTER MALFUNCTIONED AND THE DISPLAY SCREEN FROZE AND ONLY DISPLAYED THE VEHICLE'S SPEED. DUE TO THE FAILURE, THE DRIVER WAS UNABLE TO ACCESS OTHER SAFETY INFORMATION SUCH AS TIRE PRESSURE AND TOWING. ADDITIONALLY, THE HORN NO LONGER OPERATED AS DESIGNED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER WAS CONTACTED. THE LOCAL DEALER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 42,080.*DT*DT

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