NHTSA Complaint #11354519 — 2016 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11354519
Vehicle	2016 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	June 27, 2020
Date Filed	September 12, 2020
Mileage	30,211 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MCU BLACKED OUT WHILE DRIVING ON HIGHWAY AND WHEN PARKED (SOMETIMES WHILE IN REVERSE). 'AUTOPILOT FEATURES UNAVAILABLE' AND 'CENTER DISPLAY UNAVAILABLE' ERROR MESSAGES. REAR VIEW CAMERA WAS NOT AVAILABLE. CAR STARTUP AND REBOOTS TOOK EXCESSIVELY LONG TIME. NAVIGATION AND VOICE COMMANDS WERE INOPERATIVE OR UNUSABLE DUE TO DELAY / INACCURACY. WEB BROWSER AND SCREEN RENDERING WERE INCREASINGLY DELAYED. ALL HAPPENED THE DAY AFTER FULL SELF DRIVE UPGRADE WAS INSTALLED ON 6/26/2020 WITH 30K MILES. TESLA REPLACED REAR CAMERA, WIRING FROM REAR CAMERA TO MCU (8/10/2020 WITH 31.4K MILES) AND, ULTIMATELY, THE REPLACED THE MCU WITH THE SAME OLD MCU (TEGRA CHIPSET, 8GB EMMC ON 8/26/2020 WITH 31.5K MILES). LOGS WITH DATES, TIMES AND SYMPTOMS AVAILABLE, ALONG WITH TESLA SERVICE REPAIR INVOICES WITH DATES, MILEAGE AND PARTS REPLACED.

Related Complaints for the 2016 TESLA MODEL S

Other ELECTRICAL SYSTEM Complaints

#11711765 — January 18, 2026 — My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...

#11709701 — January 8, 2026 — -Airbag warning light on -Horn not working -Steering wheel scroll buttons not working -Clicking noise when turning wh...

#11701515 — November 25, 2025 — While driving on the freeway in the fast lane at 75 MPH I80W, the car began a loud humming sound that came from the r...

#11698437 — November 9, 2025 — I am writing to formally report a recall-related safety defect that occurred after the eMMC recall service on my vehi...

#11679579 — August 9, 2025 — The center touchscreen in my Tesla Model S developed a yellow discoloration and later began leaking a sticky fluid fr...

Recent Complaints for the 2016 TESLA MODEL S

#11717158 — POWER TRAIN — February 11, 2026 — I am reporting a safety-related defect involving sudden loss of motive power on my 2016 Tesla Model S. During the dr...

#11715871 — VEHICLE SPEED CONTROL — February 5, 2026 — I was parking the car and gently tapped on the accelerator to inch forward. The car accelerated suddenly, crashed int...

#11711765 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — January 18, 2026 — My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...

#11711765 — VISIBILITY/WIPER — January 18, 2026 — My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...

#11709701 — AIR BAGS — January 8, 2026 — -Airbag warning light on -Horn not working -Steering wheel scroll buttons not working -Clicking noise when turning wh...