NHTSA Complaint #11354428 — 2019 RAM 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11354428
Vehicle	2019 RAM 3500
Component	POWER TRAIN
Date of Incident	June 17, 2020
Date Filed	September 11, 2020
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

THIS VEHICLE (2019 RAM 3500 DIESEL) IS EFFECTED BY CHRYSLER STAR CASE S2018000008 WHICH CAUSES ENGINE SURGING UNDER LOAD OR DURING ACCELERATION. THIS SURGING CAN CAUSE A LOSS OF CONTROL IN WINTER CONDITIONS (SNOW/ICE). ADDITIONAL EPA CONCERN BEING THE ENGINE LIGHT STAYS ON WHICH HIDES ANY EMISSIONS EQUIPMENT FAILURES. TO DATE CHRYSLER HAS NOT BEEN ABLE TO PROVIDE AN ETA FOR THE NEEDED ENGINE CONTROL SOFTWARE FIX NEEDED.

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