NHTSA Complaint #11507906 — 2019 RAM 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11507906
Vehicle	2019 RAM 3500
Component	POWER TRAIN
Date of Incident	February 14, 2023
Date Filed	February 17, 2023
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2019 Ram 3500. The contact stated while driving 60 MPH, the transmission failed to shift as designed. The contact pulled over on the side of the road and turned off and restarted the vehicle, and the vehicle started operating normally. The vehicle was taken to the dealer and the mechanic stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the type of transmission was not under warranty. A case was filed. The failure mileage was 60,000.

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