NHTSA Complaint #11354290 — 2014 AUDI S6

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11354290
Vehicle	2014 AUDI S6
Component	ENGINE
Date of Incident	August 5, 2020
Date Filed	September 10, 2020
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

SUSPENSION WAS REPLACED AT 40,000 MILES DO TO NORMAL WEAR AND TEAR. THAT WAS AUDI EXCUSE. SUSPENSION WAS REPLACED AGAIN AT 63,000 MILES. ENGINE MOUNTS AND TRANSMISSION MOUNTS WERE REPLACED AT 63,000. NOW AT 75,000 MILES, ENGINE CAMSHAFT HAS FAILED AND ALMOST CAUSED ME TO LOSE CONTROL OF THE CAR. OIL IS CHANGED EVERY 3K MILES AND ALL MAINTENANCE IS UP TO DATE AND ALWAYS DONE ON TIME OR BEFORE REQUIRED. CAR ALWAYS SMELL LIKE GAS. INSPECTION FOUND NO ISSUES. AT THIS POINT, I AM CONCERNED WITH THE SAFETY OF MYSELF AND MY FAMILY BECAUSE THIS CAR IS A DAILY DRIVER. I HAVE CONTACTED AUDI OF USA FOR ASSISTANCE. BUT AUDI IS UNRESPONSIVE. I HAVE ALL SERVICE RECORDS BUT UNABLE TO UPLOAD DUE TO FILE SIZE RESTRICTIONS.

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