NHTSA Complaint #11526318 — 2014 AUDI S6

I am writing to formally lodge a complaint regarding the persistent and premature failure of motor and transmission mounts on the 2014 Audi S6, manufactured and sold by [Automaker Company Name]. This issue has resulted in significant inconvenience and financial burden and, more importantly, poses profound safety implications for the passengers and drivers of affected vehicles. Background: I own a 2014 Audi S6 with Vehicle Identification Number (VIN): [XXX]. Since purchasing the vehicle in 2018, I have experienced repeated failures of the motor and transmission mounts at alarmingly low mileage intervals. The motor mounts have been malfunctioning and requiring replacement approximately every 20,000 miles. This recurring issue has not only resulted in significant expenses but also raised serious concerns about the overall safety and reliability of the vehicle. Safety Implications: The failure of motor and transmission mounts has severe safety implications for the passengers and drivers of the affected vehicles. When these crucial components fail prematurely, they can cause sudden and unexpected movements and vibrations in the engine and transmission systems, compromising the vehicle's stability, control, and overall safety. This defect can potentially lead to accidents, injuries, or even fatalities, both for the occupants of the Audi S6 and other road users. Financial and Non-Financial Consequences: The repeated failure of motor and transmission mounts has imposed significant financial and non-financial burdens on me as an owner. The cost of multiple replacements and repairs is high and unreasonable for a vehicle of this caliber. Moreover, the frequent breakdowns have caused significant inconvenience, as I have had to endure extended periods of vehicle downtime, repeated trips to the service center, and associated expenses for towing and alternative transportation. Request for Resolution: Considering the seriousness of this matter, I request that AUDI USA i INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATIO