NHTSA Complaint #11354174 — 2015 KIA SOUL

AS OF LAST YEAR, MY CAR STARTED EATING UP ABOUT 5QT OF OIL IN A MONTH. I TOOK IT IN TO SEVERAL REPLICABLE SERVICE CENTERS, AND NO ONE EVER FOUND THE ISSUES AS TO WHY MY CAR WAS ENGULFING SO MUCH OIL. FINALLY, THE END OF JULY 2020, MY CAR STARTED TO NOT ACCELERATE. I TOOK IT INTO A KIA SERVICE CENTER THIS TIME AND THEY EXPLAINED TO ME THAT MY CAR CATALYTIC CONVERTER WAS CLOGGED, AND I NEEDED TO REPLACE IT. AT THIS TIME, IS WHEN I FOUND OUT THAT MY CAR WAS OUT OF WARRANTY. NOW REMEMBER I'M THINKING I HAVE 100.000-MILE WARRANTY AND WAS ONLY AT 84,000-MILES. THIS IS WHEN I FIRST FOUND OUT I WAS LIED TO. AS I'M SURE YOU KNOW, I IMMEDIATELY CALLED THE CAR LOT, THERE WAS NOTHING THEY COULD DO. I THEN CALLED KIA, AND THEY GAVE ME A GOOD WILL REPAIR FOR THE CONVERTER. I MYSELF STILL HAD TO COME OUT ANOTHER $700 DOLLARS AT THE TIME. NOW HERE IS WHERE IT ALL GETS COMPLICATED. NOT EVEN TWO WEEKS AFTER I RECEIVED MY CAR BACK, THE ENGINE GETS A HOLE IN IT. YES, THE ENGINE GOES OUT. NOW HERE IS WHERE I'M TRYING TO GET ASSISTANCE AT. I DO EXTENSIVE RESEARCH, (I WILL ADD LINKS BELOW) I FIRST FOUND THE RECALL ISSUES ON MY CAR. THIS WHY KIA PAID FOR THE CONVERTER BECAUSE I FOUND IT THERE WAS A RECALL ON IT. BUT THE ISSUES THAT CAUSED THE CONVERTER TO GO OUT IN THE FIRST PLACE WAS NEVER, EITHER 1. DETECTED OR 2. LOOKED OVER, BECAUSE NOT EVEN TWO WEEKS LATER MY CAR, AS I'M DRIVING STARTS MAKING NOISES, SMOKED, BLEW OUT A VERY LOUD NOISE AND STOPPED IN THE MIDDLE OF THE HIGHWAY. THIS TIME THE DIAGNOSIS WAS THE CRANK SHAFT IN THE ENGINE WAS DRY, NO OIL WHICH CAUSED IT TO SEIZE UP THEN CAUSE IT TO FORCIBLE MOVE, WHICH CREATED THE HOLE IN THE ENGINE. NOW GOING BACK TO WHEN I FIRST STARTED, I WAS PUTTING 5 QTRS. OF OIL A MONTH. MY CAR WAS NEVER FIXED OR DIAGNOSED CORRECTLY, I.E. LEAVING TO THIS CURRENT ISSUE. WHICH IS NOW OVER $6,000 MORE TO FIX.