NHTSA Complaint #11354031 — 2017 DODGE DURANGO
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11354031 |
| Vehicle | 2017 DODGE DURANGO |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 45,103 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I PREVIOUSLY REPORTED A FUELING PROBLEM WITH THIS CAPLESS FUEL SYSTEM. THIS IS TO UPDATE THE INFORMATION AND PROBLEM. FUEL STILL CAN'T BE PUT INTO THE TANK. THE RELIEVE VALVE OR SOMETHING IN THE SYSTEM FORCES THE GAS STATION FUEL PUMP TO CUT OFF EVERY FEW SECONDS. THE SOLUTION FROM THE DEALER AND ONE MECHANIC IS TO REPLACE THE ENTIRE FUEL TANK AT $1500-$1600. IF YOU CAN'T PUT FUEL IN A VEHICLE THAT'S 3 YEARS OLD WITH 45K MILES, HOW CAN IT BE SAFE TO DRIVE? I BASICALLY HAVE TO STAND THERE FOR 10-15 MINUTES CLICKING THE FUEL PUMP OVER AND OVER WHILE HOLDING THE FUEL PUMP LEVER AT 1/3 ON. I NOW HAVE NO WAY TO KNOW IF THE TANK IS ACTUALLY FULL OR NOT OTHER THAN GUESSING BY HOW MANY GALLONS I THINK SHOULD BE GOING INTO THE TANK. GUESSING INCORRECTLY RESULTS IN GAS POURING OUT OF THE TANK, DOWN THE VEHICLE AND ALL OVER THE GROUND. GREAT FOR THE ENVIRONMENT.
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