NHTSA Complaint #11353915 — 2016 FORD FUSION

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE WHEEL LUG NUTS WERE SWOLLEN AND ENLARGED AND COULD NOT BE REMOVED USING THE MANUFACTURER PROVIDED LUG NUT WRENCH. THE LUG NUTS WERE REPLACED ON ALL FOUR WHEELS AND THE FAILURE WAS REMEDIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 49,651.