NHTSA Complaint #11565520 — 2016 FORD FUSION

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11565520
Vehicle	2016 FORD FUSION
Component	WHEELS
Date of Incident	January 15, 2024
Date Filed	January 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

Stamford Ford in Stamford CT said I need to replace frozen lug nuts due to corrosion. they said it is not covered and I have to absorb the cost of $ 300. All service on this vehicle have been performed by ford service department. a recall should have been issued to correct this issue. this is a safety issue and FORD must fix this at their cost, not the customer's.

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