NHTSA Complaint #11353734 — 2010 AUDI Q5

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11353734
Vehicle 2010 AUDI Q5
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 104,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

I NOTICED A FUEL SMELL EMANATING FROM THE REAR SEAT AREA ON THE PASSENGER SIDE OF THE VEHICLE, A 2010 AUDI Q% WITH 104,500 MILES. THIS WAS NOTICEABLE BOTH WHILE DRIVING AND STATIONARY WHILE PARKED IN THE GARAGE. AFTER FURTHER INVESTIGATION I VISUALLY SAW FUEL DROPS AROUND THE REAR PASSENGER SEAT ON THE BOTTOM OF THE VEHICLE. I VISITED THE NATIONAL HIGHWAY SAFETY WEBSITE AND FOUND A RECALL THAT MATCHED THE SYMTOMS I DESCRIBED ABOVE. I CONTACTED MY AUDI DEALER AND THEY INDICATED A FIX FOR THAT RECALL WAS COMPLETED IN 2016 ON MY VEHICLE. I AM NOT SURE WHAT WAS ACCOMPLISHED BUT IT SEEMS IT DIDN'T WORK. I HAVE BEEN TOLD BY THE AUDI SERVICE DEPARTMENT THAT THE FUEL FLANGE AND VARIOUS OTHER ITEMS WILL NEED TO BE REPLACED. AS THIS IS A SAFETY ITEM AND THE CAR CAN'T BE DRIVEN UNTIL REPAIRED I AUTHORIZED THE REPAIR AT SUBSTANTIAL EXPENSE. I FEEL AS IF A TEMPORARY FIX WAS COMPLETED IN 2016 AND NOT A PERMANENT FIX WHICH SHOULD HAVE BEEN ACCOMPLISHED.

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