NHTSA Complaint #11353729 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11353729
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	March 3, 2020
Date Filed	September 8, 2020
Mileage	130,038 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

AT THE END OF FEBRUARY 2020 MY VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE VEHICLE WAS TAKEN TO THE LOCAL KIA DEALER FOR REPAIRS. REPORTEDLY THE ISSUE WAS RELATED TO THE CATALYTIC CONVERTER AND VALUE PURGE CONTROL, BOTH WHERE REPLACED. IN JUNE THE VEHICLE WAS TAKEN IN FOR AN OIL CHANGE, BUT THE TECHNICIAN RECOMMENDED IT BE RETURNED TO THE DEALER DUE TO METAL SHAVINGS SEEN IN THE TANK. KIA RECENTLY ISSUED A WARNING ABOUT CHANGING THE OIL AS RECOMMENDED. THE VEHICLE HAS BEEN PROPERLY MAINTAINED, YET THE OIL SEEMS TO EVAPORATE AFTER 1200 MILES. THIS IS PROBLEMATIC AND HAZARDOUS BECAUSE THE CHECK ENGINE LIGHT HAS NEVER ILLUMINATED WITH ANY OF THE NOTED ISSUES.

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