NHTSA Complaint #11353510 — 2016 JEEP PATRIOT

IN JULY 2020, I WAS DRIVING, AND MY ENGINE LIGHT CAME ON. WENT TO JEEP, IN RENO, NV, WHICH DIAGNOSED IT AS A CAMSHAFT SENSOR ERROR; IT WOULD NEED TO BE REPAIRED BUT NOT CRITICAL. TECH RESET SENSOR, AND SAID IF IT COMES ON AGAIN, WE SHOULD SET A DATE FOR REPAIR. ON SEPT 3, 6:40PM, DRIVING ON THE HIGHWAY, COMING OUT OF AN INTERCHANGE, MY CAR SHUT DOWN! EVERYTHING. LUCKILY, CLOSE ENOUGH, I COASTED OFF TO THE RIGHT AND TOOK THE FIRST EXIT, BRAKED HARD, AND CAME TO STOP. COULDN'T RESTART. ORDERED A TOW. TEN MIN LATER, TRIED AGAIN, THE CAR STARTED, AND DROVE IT 3 MILES HOME @ 25 MPH. HIT 30MPH, IT KINDA 'CHUNKED', AND I WENT BACK TO 24-25MPH. SEPT 4, I TOOK TO LITHIA JEEP, AGAIN. LEFT IT WITH THEM. THEY CALLED ME LATER, AND SAID IT WAS THE CRANKSHAFT SENSOR, AND WOULD NEED TO BE REPLACED. TOTAL COST: $700. THEY KEPT IT OVER THE LABOR DAY WEEKEND, AND WILL FIX & RETURN, SEPT 8, 2020. I GOOGLED THE ISSUE; DISCOVERED A RECALL FOR JEEP PATRIOT'S MANUFACTURED MAY-JULY 2016. TODAY, SEPT 7, CONTACTED THE CHRYSLER RECALL DEPT, REGARDING THE S89 RECALL, LEARNED MY VEHICLE WAS MANUFACTURED JAN 15, 2016, AND NOT INCLUDED IN THE RECALL S89. MY VEHICLE, SAME MAKE/MODEL, WITH THE EXACT SAME ISSUES AS IN THE RECALL. THE AGENT SAID I HAVE TO GET THE DEALER TO ACKNOWLEDGE THE ISSUE IS THE SAME AS THE RECALL; THEN REQUEST A REVIEW BY THE JEEP DEALER'S REGIONAL SUPERVISOR, WHO, IF APPROVES, ALLOWS ME TO SUBMIT PAPERWORK, TO REQUEST CHRYSLER PAY ALL BILLS RELATED TO ISSUE, BACK TO THE JULY 2020 CAMSHAFT SENSOR ISSUE, UP TO AND INCLUDING THE REPAIR OF BOTH THE CAMSHAFT SENSOR, AND THE CRANKSHAFT SENSOR. THIS SEEMS LIKE A LOT OF FOOTWORK FOR ME, LET ALONE ALL THE PAPERWORK TO SUBMIT FOR, HOPEFULLY, PAYMENT AFTER THE FACT, FOR WORK RELATED TO A RECALL. CAN YOU STEP IN AND HELP? CAN YOU ADD MORE VEHICLES MANUFACTURE DATES TO THE RECALL, TO INCLUDE MINE?