NHTSA Complaint #11353471 — 2011 FORD FIESTA

ON 10/10/16, MY CAR WAS SHUDDERING ONCE IT HIT 10 MPH AND WHEN SHIFTING FROM D TO P. I BROUGHT IT INTO CAL WORTHINGTON ALASKA AND THEY TESTED TRANS OPERATION AND FOUND TRANS CLUTCH SHUDDER, CHECKED OASIS FOR 15B22 , TSB 16-0109, PP TEST N, CHECKED FOR DTC'S IN THE TCM NONE FOUND, REFLASHED PCM/TCM, PERFORMED ADAPTIVE CLUTCH LEARN, TEST DROVE VEHICLE RECORDED SHUDDER EVENT AND UPLOADED DATA TO FORD, AQUIRED THE RVC CODE RPFHFPC8NRY5F ORDERED CLUTCH. TSB 16-0109 PERFORMED, 160198B 0.6 RAISED VEHICLE AND REMOVED TRANS ASSEMBLY, INSPECTED FOR TRANS LEAKS NONE FOUND. REPLACED CLUTCH, THROW/OUT BEARING, AND THE SMALL SNAP/RING. PERFORMED CLUTCH ADAPTIVE LEARN AGAIN, TEST DROVE FINDING OPERATION NORMAL.