NHTSA Complaint #11353318 — 2013 FORD C-MAX
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11353318 |
| Vehicle | 2013 FORD C-MAX |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
AS WITH MANY COMPLAINTS LISTED IN FORUMS OUTSIDE OF THE NHTSA MY 2013 C MAX IS EXPERIENCING THE SAME STEERING ISSUES THAT HAVE BEEN RESOLVED IN OTHER FORD MODELS UNDER RECALL 15S18. THE ELECTRIC STEERING RACK NEEDS TO BE REPLACED AT AN APPROXIMATE COST OF $2,000. ISSUES ARE SCRAPING AND MINOR SEIZING STEERING INTERMITTENTLY WHEN TURNING AND PROGRESSIVELY WORSENING. CURRENTLY NOTING NOISE WHEN LEAVING TURNING THE STEERING WHEEL. NO ISSUES DRIVING STRAIGHT, AT THIS TIME. MANY STATE THEIR STEERING SEIZES COMPLETELY AND CLEARLY I DO NOT WISH THIS TO HAPPEN, PARTICULARLY WITH KIDS IN THE CAR. I HAVE NO ON BOARD SCREEN ERRORS ILLUMINATING AT THIS POINT AND HAVE VALID FEAR OF DRIVING THE VEHICLE. THIS CAR AND OTHERS SHOULD BE COVERED UNDER THE 15S18 RECALL AND WHY OTHERS ARE COMPLAINING OUTSIDE OF NHTSA I DON'T KNOW BUT THIS AFFECTS MANY MORE CARS THAN LISTED IN THE ORIGINAL RECALL. I AM REQUESTING THIS VEHICLE BE INCLUDED IN RECALL 15S18 BEFORE DEATH OCCURS. THIS ISSUE BEGAN IN WINTER AND HAS PROGRESSED. 40,000 MILES ON CAR.
Related Complaints for the 2013 FORD C-MAX
Other STEERING Complaints
#11685718
Steering stopped working but after restarted it began to work again. It was fine for a few days and then DTC came up...
#11662849
While driving car, power steering will fail and deactivate leaving the steering extremely heavy and manual. Can happ...
#11628031
Got a “Power steering assist fault” message on the screen. It was very hard to steer the wheel. The case on the wheel...
#11559895
On the morning of 12/13/23 I got in my car to go to work. Upon starting my car the warning light for service power st...
#11513341
I went to change lanes and all of a sudden the steering became difficult. I thought the car had lost power, but it wa...
Recent Complaints for the 2013 FORD C-MAX
#11696461
UNKNOWN OR OTHER
The backup camera always quits working while in the middle of reversing. It will work for a second, but then the disp...
#11690446
ENGINE
Engine light came on. Mechanic said 2 codes showed up. One for low coolant, another for engine misfiring. The misfiri...
#11686280
UNKNOWN OR OTHER
The rearview camera is usually upside down. Occasionally, a blank, black screen is displayed. Infrequently, it appe...
#11648591
ELECTRICAL SYSTEM
WHILE DRIVING the dashboard instrument panel beeps and flashes the word "Put in Park" and "Stop Safely Now", and the ...
#11648591
VEHICLE SPEED CONTROL
WHILE DRIVING the dashboard instrument panel beeps and flashes the word "Put in Park" and "Stop Safely Now", and the ...