NHTSA Complaint #11353246 — 2015 HONDA CR-V

I TOOK THE VEHICLE IN TO HAVE OIL CHANGE, TIRE ROTATION AND ALIGNMENT. THE DEALERSHIP STATED THAT THE REAR CAMBER IS AT ITS UPPER LIMITS SO WE WOULD HAVE TO REPLACE BOTH REAR SPRINGS, UPPER LINKS, PERMANENTLY REMOVE THE HITCH AND REPLACE ALL 4 TIRES. TOTAL COST WOULD BE $2165. THEIR REASONING WAS THE WEIGHT OF THE HITCH CAUSED THE SPRINGS TO WEAKEN. THE VEHICLE WAS PURCHASED NEW WITH 32 MILES AND NOW HAS 84,000. ALL SERVICE HAS BEEN PREFORMED AT THE DEALERSHIP WHERE IT WAS PURCHASED AT FACTORY RECOMMENDED INTERVALS. THE HITCH WAS INSTALLED THE SAME MONTH THE VEHICLE WAS PURCHASED AND HAS NEVER BEEN USED TO HAUL ANYTHING OTHER THAN A HITCH HAULER WITH A 40 QUART COOLER FULL OF ICE AND DRINKS. I FIND IT HARD TO BELIEVE THIS CAUSED THE SPRINGS TO FAIL.