NHTSA Complaint #11291648 — 2015 HONDA CR-V

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11291648
Vehicle	2015 HONDA CR-V
Component	SUSPENSION
Date of Incident	December 21, 2019
Date Filed	December 27, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TOOK VEHICLE IN FOR IT REGULAR OIL CHANGE AND TIRE ROTATION (ALIGNMENT WHEN DEALERSHIP STATES IT IS NEEDED) ON 12/21/19 TO THE DEALERSHIP THAT HAS DONE ALL MAINTENANCE SINCE PURCHASE OF BRAND NEW VEHICLE 12/4/15. AFTER PERFORMING THE ALIGNMENT THAT THE SERVICE DEPT. COULDN'T DO THE DAY BEFORE 12/20/19 I WAS TOLD DUE TO A MANUFACTURING DEFECT THE LEFT REAR CAMBER IS NOT ADJUSTABLE BY THE MANUFACTURER AND IS OUT TWO TWNTHS OF A DEGREE AND THE DEALERSHIP RECOMMENDS AN ADJUSTABLE AFTER MARKET REAR CAMBER ARM THAT CAN BE INSTALLED FOR OVER $306.20 TO AVOID ABNORMAL WEAR ON THE TIRES(WHICH ARE BRAND NEW) AND IN ADDITION TO THE AFTERMARKET PART PLUS TAX ANOTHER ALIGNMENT WOULD NEED TO BE DONE TO ENSURE THIS RESOLVED THE MANUFACTURING DEFECT.

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