NHTSA Complaint #11353225 — 2013 DODGE DART

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND GOING AROUND A ROUNDABOUT, THE VEHICLE STALLED. A WARNING LIGHT ILLUMINATED INDICATING AUTOMATIC GEAR SHIFT NOT AVAILABLE PUT THE VEHICLE IN NEUTRAL. THE CONTACT COASTED INTO A DRIVEWAY. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT ATTEMPTED TO REVERSE AND A WARNING LIGHT INDICATED REVERSE WAS NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE SAT FOR 10 MINUTES BEFORE DRIVING THE VEHICLE TO HER RESIDENCE. THE CONTACT STATED THAT THE TRANSMISSION WAS NOT ENGAGING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT MENTIONED THE FAILURE OCCURRED TWO YEAR PRIOR AND THE VEHICLE WAS TAKEN TO SOUTHERN MOTORS SPRINGFIELD (1500 GA-21, SPRINGFIELD, GA 31329), WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER BUT WAS TAKEN LATER TO AN INDEPENDENT MECHANIC WHERE THE HYDRAULIC CONTROL MODULE WAS REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,079.