NHTSA Complaint #11353141 — 2012 MERCEDES-BENZ E350

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11353141
Vehicle 2012 MERCEDES-BENZ E350
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State RI

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VITI MERCEDES-BENZ (975 FISH RD, TIVERTON, RI 02878) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS MAY BECOME AVAILABLE IN NOVEMBER OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

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