NHTSA Complaint #11352818 — 2016 FORD F-150

WHILE DRIVING ON A HIGHWAY ON 8/30/20, THE TRUCK EXPERIENCED A COMPLETE LOSS OF FORWARD MOTION, BEGAN "BUCKING" AND CODES AND WARNINGS STARTED APPEARING ON THE DASHBOARD. WERE ABLE INITIALLY TO COAST TO A SAFER LOCATION TO STOP. TRUCK WOULD NOT MOVE ALTHOUGH THE ENGINE WAS RUNNING. TURNED THE TRUCK OFF, RESTARTED AND ALL CODES DISAPPEARED. HOWEVER, AS SOON AS WE STARTED AGAIN, WITHIN A QUARTER MILE, SAME FAILURE OCCURRED. IN 20 MILES, THIS HAPPENED APPROXIMATELY 6 MORE TIMES AND WE COULD NOT GET SAFELY OFF THE ROAD (NO SHOULDERS WITH DITCH ON SIDE) HAVING TO COME TO A COMPLETE STOP, TURN ENGINE OFF AND RESTART THE VEHICLE WHILE IN THE TRAFFIC LANE. VERY UNSAFE AND WE WERE LUCKY NOT TO BE HIT BY PASSING VEHICLES. AFTER RESEARCHING WHAT THIS POSSIBLE COULD BE, FOUND IT LIKELY THAT IT WAS A FAILURE OF THE ELECTRONIC THROTTLE BODY, WHICH WAS THE SUBJECT OF A RECALL IN PREVIOUS YEAR MODELS OF THIS VEHICLE AS WELL AS A CUSTOMER SATISFACTION ACTION #16B32 FOR REPLACEMENT OF THE ELECTRONIC THROTTLE BODY FOR OUR YEAR OF MANUFACTURE. (OUR TRUCK WAS MANUFACTURED IN DEARBORN DURING THE PERIOD THAT THIS ACTION WAS TO BE TAKEN 8/1/15 THROUGH 5/17/16.) MADE APPOINTMENT AT LOCAL DEALER AND OUR TRUCK WAS SERVICED YESTERDAY AT PITTSVILLE FORD IN PITTSVILLE MD AND THE DIAGNOSIS WAS THE ELECTRONIC THROTTLE BODY FAILURE. THE ETB AND GASKET WERE REPLACED AT A COST TO US OF $551.14. I HAVE SEEN ONLINE THREADS OF OTHERS HAVING THIS SAME FAILURE AND WANT TO KNOW WHY OURS WAS NOT PART OF A RECALL OR OTHER, LONGER CUSTOMER SATISFACTION ACTION, AS THIS COULD HAVE CAUSED A SEVERE OR EVEN FATAL ACCIDENT. VERY DANGEROUS TO HAVE THIS TYPE OF CATASTROPHIC FAILURE WITH NO WARNING AT ALL. I HAVE REPORTED THIS ISSUE FOR FORD AND MY QUESTIONS REGARDING WHY THIS WAS NOT ALREADY REPLACED AND HAVE BEEN ASSIGNED A CASE NUMBER - CAS-27541116. TOLD OUR VIN WAS NOT A PART OF THIS ACTION. HOW?